Terms and Conditions

PAYMENT

Huntley + Co accepts payment via credit card only. At the time of placing an order via the Huntley + Co website/bookings platform, credit card details will be entered and a $1 or $2 fee, that is fully refunded once the credit card has been verified, will be charged. The order, in full, will be charged three (3) business days prior to the delivery date. Sufficient funds must be available. For property styling contracts, when an order is placed with Huntley + Co for four (4) or more weeks, the contract will automatically receive an additional two (2) weeks free of charge. Should the property sell prior to the contract expiry date, Huntley + Co reserves the right to collect the stock once the free period commences.

BOND

A $1,000 refundable bond against damage will be payable when an order is placed with Huntley + Co. The bond will be retained until all stock is returned undamaged. To have the bond refunded, the refund must be requested in writing to accounts@huntleyandco.com.au. If there are any outstanding invoices owing to Huntley + Co, or if stock has been returned damaged, the bond will be deducted accordingly. To reserve stock for an order and secure a delivery date, the bond must be paid within one (1) business day of the order being placed. In the event a client intends be place subsequent orders with Huntley + Co, the $1,000 bond can be retained for the duration of the working relationship, rather than charge/refund the bond for each order placed. This arrangement is best suited to stylists who are placing orders with Huntley + Co on a regular basis.

DAMAGE

All Huntley + Co furniture and accessories are for display purposes only and are not intended for use. Once the goods are delivered, they are outside of Huntley + Co’s control. Any damage to the goods throughout the duration of the hire period is solely the client’s responsibility. The client must ensure that the goods are returned free of damage. Cleaning, repair and/or replacement costs are applicable to any product that is returned soiled or damaged. Damage items will be invoiced accordingly. Please note, this also includes damage to accessories or cushions that are left outside and are damaged due to weather or sun exposure. For clarification, client refers to the person who is named on the order, not necessarily the homeowner.

CANCELLATION POLICY

Huntley + Co requires three (3) business days’ notice to cancel or re-schedule a delivery or collection. In the event a delivery or collection is cancelled or re-scheduled within this period, a fee of $600 will be incurred.

CHANGE FEE

After accessories have been selected in the showroom, if alterations need to be made to the accessory selection in any way (be that remove, add or swap items) a change fee of $20 per piece will apply. This fee will also apply for any changes made to furniture orders once the selection window has closed, which is 3 days prior to your delivery date.

REFUNDS

Refunds are not provided if the property sells prior to the end of the initial rental contract and the order is collected prior to expiry / for change of mind / if items do not fit / if items are returned early or on the day of delivery.

STOCK SELECTION

Furniture The entire Huntley + Co furniture range is catalogued on the Huntley + Co website and must be selected online. The furniture warehouse is not open to the public. A small sample of the range can be viewed in person in the Showroom which is based in Lane Cove West. All furniture that appears on the website is subject to availability. Furniture cannot be reserved or assigned to an order until ten (10) days prior to the delivery date, however, must be finalised no later than four (4) days prior to the delivery date. Accessories (i.e. rugs, art/mirrors, lamps, décor, etc) While prices for accessories are listed on the website for quoting purposes, the accessory range is not catalogued online. These pieces can be viewed and selected from the Showroom in Lane Cove West, which is open strictly by appointment. Accessories can be reserved four (4) to seven (7) days prior to the delivery date. If a client is unable or unwilling to attend the showroom to make the accessory selections, Huntley + Co offers a showroom assistance service, where the Inhouse Stylist can make the selections on the client’s behalf. The Inhouse Stylist will require photos of the space and will discuss the brief over the phone. Images of the selections will be sent for final approval. Pricing for this service is as follows:
  • Under 5 items $0 (free of charge)
  • 5-10 items $100 including GST
  • 11-20 items $150 including GST
  • 21-30 items $200 including GST
  • 31-40 items $250 including GST
  • 41+ items $300 including GST

FURNITURE RETURNS/SWAP

It is entirely the client’s responsibility to ensure that the final order is correct, and the items selected fit within the designated property, lifts and thoroughfares. All furniture dimensions are provided online. Upon delivery, if a piece of furniture does not fit or the client changes their mind and would like to swap and item, a swap fee starting from $150 will apply. The re-delivery of the replacement item will be subject to our delivery team’s next availability. Please note no refunds apply for change of mind or if items do not fit.

DELIVERY AREA AND COSTS

Huntley + Co delivers to all of Sydney and the greater Sydney suburbs, as far North as Palm Beach, as far South as Heathcote and as far West as Springwood. If a delivery is required outside of these parameters, please contact Huntley + Co to discuss. Delivery costs vary depending on the number of items:
  • Under 10 items $490 including GST
  • 11-30 items $590 including GST
  • 31-60 items $690 including GST
  • 61-90 items $790 including GST
  • 91 items or more $890 including GST

INSTALLATIONS/DELIVERIES

Huntley + Co will provide an indicative time for delivery, which is typically a two-hour window between the hours of 8am and 3pm. It is recommended that property photography is not scheduled on the same day as installation, as completion times can vary and are not guaranteed. The client is required to meet the Huntley + Co delivery team onsite to accept the delivery and provide access. The property or space must be prepared for installation prior to the team’s arrival. This includes removing any unwanted items that are in the rooms or access paths to the rooms that will be styled. Huntley + Co is not responsible for moving anything that does not belong to Huntley + Co and may refuse to deliver if there are obstructions preventing a safe and seamless delivery. In the event the delivery team does move items that do not belong to Huntley + Co, no responsibility will be taken for any damage done to the item or property. All trades and cleaners must be finished prior to delivery. Please note that Huntley + Co are not able to install if the site is not safe for the team, works are still being carried out at the property or the walls are wet with paint. If a delivery or collection cannot take place due to the property or client not being ready, or due to an unsafe site, a fee of $600 will apply. For OH&S reasons, the Huntley + Co delivery team must wear shoes while carrying goods in and out of the property.

COLLECTIONS

It is solely the clients responsibility to book the collection of Huntley + Co stock. Huntley + Co does not automatically collect the stock on the date of the contract expiry. The client must phone or email to arrange collection at least three (3) business days prior to the contract expiry date. If the client would like to extend the rental contract or if the collection had not been requested, the rental contract will continue on a weekly basis until collection is booked. The client is required to be present for the collection to meet the Huntley + Co team onsite and provide access to the property. Please note that there may be a lead time of up to two (2) weeks book a collection. If an urgent collection is required, additional fees may apply.

ART / MIRROR HANGING

As part of our optional services, Huntley + Co can hang art and / or mirrors for an additional charge of $30 per piece. Please note that permanent wall anchors will be used. The client is required to obtain owner consent prior to installation. Huntley + Co is not liable for any damages or make good.
Under no circumstances will the Huntley + Co team hang art that does not belong to Huntley + Co. If the client intends to hang art / mirrors themselves, or via a third party, no modifications are to be made to the art in order to hang it. Art must be hung via the string (if the art is strung) or via the two hooks/rings (if the art is not strung). Under no circumstances can are be strung, if it is not already strung, or relocate the hooks on the back of the art/mirror. Sticky hooks cannot be used to hang any of our art or mirrors, permanent wall anchors must be used.

RISK OF GOODS AND RISK PROTECTION AGREEMENT

From the time the goods are delivered until the time the goods are collected, the client shall indemnify Huntley + Co against any loss of, or damage to, the goods (howsoever occasioned). Huntley + Co offers an optional Risk Protection Agreement for each installation which may be elected to be taken up at the time of placing the order. Under this Agreement, Huntley + Co will waive the indemnity in respect of the goods under certain scenarios including theft, vandalism, fire and flood. The Risk Protection Agreement is subject to certain terms and conditions for the waiver to be valid – please see below for full details of the Risk Protection Agreement.
  1. By paying the Risk Protection fee, the renter has entered into an agreement with Huntley Holdings Pty Ltd, ABN 61 624 884 788 (trading as Huntley + Co) for the hire of items listed in your Quote (the “Items”).
  2. The renter agrees to accept and Huntley + Co offers a risk protection agreement in respect of the Items for the duration of the rental period against the following risks (defined events):
    1. Theft and/or Vandalismof one or more of the items which has been reported to the nearest police station within 48 hours of the event resulting from a forcible entry of the premises where the items are located so long as the location is the same as set out in the schedule or such other location approved by the owner in writing.
    2. Fire or flooddamage to one or more of the items resulting from a fire or flood in the premises in which our furniture was installed.
Exclusions: The risk protection agreement offered by Huntley + Co in respect of the defined events does not extend to wilful or intentional acts committed directly or indirectly by the renter, or any party related or known to the renter.
  1. The renter shall within 3 business days of a defined event notify Huntley + Co in writing of the event.
  2. Upon the happening of a defined event causing loss or damage to one or more of the items, the renter shall pay Huntley + Co an excess of $100 (one hundred dollars) per item lost, destroyed or damaged (capped at $5,000).
  3. Huntley + Co shall not be liable to the renter or any other person in respect of any incidental loss, spoilage or damage caused directly or indirectly from the happening of a defined event.
  4. Huntley + Co shall not seek to recover from the renter the cost of any one or more of the items lost, destroyed or damaged as a result of a defined event (subject to the exclusions) upon compliance by the renter of the conditions herein contained (the risk protection agreement).
  5. The cost to the renter of the risk protection is based on a percentage of the rental amount which has been included as an “optional extra” in the schedule.

 CONFIDENTIALITY

By entering into this agreement, the client undertake that they will keep confidential:
  1. their login details to the Huntley + Co website;
  2. the content on the Huntley + Co website;
  3. the commercial terms and discussions held between the client and the Company; and
  4. any other communications between you and the Company.
Any breach of this confidentiality undertaking will result in termination of your online access and legal action for damages and losses caused to the Company as a result of the breach.
Huntley & Co were an amazing company to deal with Their range of upmarket furniture & accessories are very much on trend , customer service from Mischa the first point of contact through to furniture delivery & collection was seamless. A wonderful company to deal with , I highly recommend them. Jane Cread more
Jane Coleiro
21:06 25 May 21
The team at Huntley and Co make choosing and staging a home incredibly easy! Fantastic to deal with, easy process, incredibly quick unloading of the furniture and always friendly, from everyone!! Thank you, again!read more
Becc Burgmann
06:46 17 May 21
It is always an amazing experience hiring from Huntley and Co. They are quick, the most competitive in pricing and always so lovely to deal with. I could not recommend them highly enough. Their products are of the highest quality and the deliveries and pick ups are always seamless.read more
Alice Flynn
07:20 16 May 21
Congratulations to Kelly & team at Huntley + Co - we rented a few pieces just prior to Christmas when recently purchased furniture wasn't delivered from another company and they saved us with lightning quick, professional service with a few beautiful products. Michael McCann Principal Dreamtime Australia Designread more
Michael McCann
04:51 17 Feb 21
Thanks so much to the Huntley and Co team for making it so easy to stage a property, even outside the city centre! The boys in your delivery team are lovely and great at their jobs too. The furniture I chose made it possible for a buyer to go from the ‘considering’ phase to the SOLD phase in one day after seeing how the unusual space could be used. Exactly what styling is all about. Happy happy. Lisa from Stylhausread more
Lisa Howell
03:50 14 Dec 20
From start to finish Huntely & Co. were so helpful. They really helped us in a personalised way. As it was our first time using the service they assisted us on deciding what furniture we should use, and were so efficient in processing our order. The delivery drivers were also extremely courteous and polite. Everything was as they said it was going to be. We would definitely recommend their service.read more
Valerie Boyer
22:44 26 Nov 20
I wanted to thank Amy and the team for bringing our empty home to life for sale. Their stylish pieces and gorgeous range helped us achieve a great result. We couldn't have been happier!read more
Sarah Dunan-Hale
06:03 17 Aug 20
Great quality and on trend furniture and accessories. The Huntley and Co team were a pleasure to work with and assisted us from start to finish. We highly recommend them 🙂read more
Monica Gardner
02:51 20 Jul 20
I own an Interior Styling business and work with Huntley & Co for all my hiring needs. Amy and the team are lovely to deal with and are extremely efficient and professional at all times. Their stock is a pleasure to work with and the whole experience is seamless. Highly recommend.read more
Amanda Smythe
07:02 09 Jun 20
I was very happy with the service I received, the styling that was chosen for my unit suited perfectly and created a warm, inviting space. I loved every item that they used, and it was very affordable for the quality provided. Delivery was arranged at short noticed which was highly appreciated.read more
Alicia Aldini
22:51 06 May 20
Amy, Brooke and the delivery team have been a pleasure to deal with during our recent property styling jobs. The online furniture selection process is so much easier than other hire companies we have used before. The furniture and accessories are stylish and great quality. Working with tight time frames has become so much easier for us due to their helpful and friendly service.read more
Kennedy Beard
04:37 09 Apr 20
What a great experience! Gorgeous range of furniture that was easy to select, with flexible hire terms and order quantities, simple online payment, in-house delivery and pick-up... As a complete DIY novice stylist trying to sell a home, I can't fault the experience I had with Huntley & Co - it was all seamless and easy!read more
DRXL M
10:28 23 Mar 20
It was a pleasure working with Amy, Brooke and the team at Huntley + Co recently. I hired furniture from Huntley + Co for one of my interior design projects that was going for sale. They have a great mix of items to suit different styles. The whole process ran very smoothly from furniture selection, delivery and pickup. I will definitely be using Huntley + Co in the future and would recommend them highly. Beth Bieske The Navy Edit Interior Designread more
Beth Bieske
08:26 05 Mar 20
Amazing customer service and a very cleverly curated collection. It was such a pleasure working with Amy and the Huntley + Co team.read more
Emmeline Smith
03:13 24 Feb 20
Great service - Amy and her team went above and beyond! Deliveries and pick up on time as well. Highly recommended.
Michiru Cohen
00:29 21 Feb 20
Amy and her team were fabulous. The product is beautiful and the service is personable and professional.
Sharon Raco
21:45 05 Feb 20
The girls were so helpful accommodating my tight turnaround, and all of their stock is stylish, in great condition and very well priced. Josh made drop off and pick up seamless. Will definitely use Huntley & Co again.read more
J Angel
02:06 03 Feb 20
Huntley + Co not only has well selected furnitures and accessories but also provides excellent service. They help us and care us that makes us are willing to build up long-term business relationship with them. Huntley + Co is highly recommended.read more
Vanessa Wong
05:03 20 Jan 20
Amy and her team at Huntley & Co were amazing arranging furniture at extremely short notice and delivering all over Sydney for a recent project. Delivery time and pickup were paramount as was the range required. Amy arranged everything so smoothly and our project was a huge success. Thanks to everyone concerned its great to receive such professional and personal service at a competitive price. Five plus stars for us.read more
Scott Davidson
05:59 12 Dec 19
Finding Huntley & Co has enabled by styling business to go from strength to strength. Amy & her team make the selection process easy, are there to offer support and advice & always go the extra mile to ensure client satisfaction. I highly recommend Huntley & Co to anyone looking to hire beautiful furniture & home accessories for that high end look. Thank you Amy, Brooke & team, you are all wonderful.read more
Iliana Sava
04:43 26 Aug 19
I've used Huntley and Co for several styling jobs and was impressed with Amy and the friendly team right from the start. Huntley and Co offers a refreshing and much needed hire service to people in the industry. They have always been super helpful and very professional at installs and when detailing with my clients. They have a beautiful range of furniture and homewares and with Amy's experience as a stylist she has thoughtfully designed the business around supporting what stylists and other creatives need. I have and would highly recommend their services to anyone looking to rent furniture or stylist who need those special hard to find pieces.read more
Agnitha Thomas
07:04 15 Aug 19
I've used Huntley and Co for several styling jobs and was impressed with Amy and the friendly team right from the start. Huntley and Co offers a refreshing and much needed hire service to people in the industry. They have always been super helpful and very professional at installs and when detailing with my clients. They have a beautiful range of furniture and homewares and with Amy's experience as a stylist she has thoughtfully designed the business around supporting what stylists and other creatives need. I have and would highly recommend their services to anyone looking to rent furniture or stylist who need those special hard to find pieces.read more
Agnitha Thomas
07:04 15 Aug 19
A big thank you to Amy and her team - Huntley + Co have the most beautiful range of furniture and decor, all expertly selected and the quality is exquisite. Dealing with them is so easy and even their delivery/collection guys are wonderful. They made the stressful time of preparing a property to sell actually quite enjoyable as our apartment came to life and looked the best it ever has! I would highly recommend them for any furniture styling needs.read more
Jess Ferguson
00:39 05 Aug 19
V Efficient service and great selection of products, I totally recommend it !
murni yanti
06:16 25 Mar 19
I have hired furniture and accessories now from Huntley & co for several property styling jobs. The online selection process is easy and user friendly and there is a great array of furniture & accessories to select from. Amy and the team are very professional, organised and always available to assist. It is a pleasure doing business with Huntley & coread more
Julia Andrews
00:16 07 Mar 19
I have hired furniture and accessories now from Huntley & co for several property styling jobs. The online selection process is easy and user friendly and there is a great array of furniture & accessories to select from. Amy and the team are very professional, organised and always available to assist. It is a pleasure doing business with Huntley & coread more
Julia Andrews
00:16 07 Mar 19
I have been working with the team at Huntley and Co for 6 months now and have nothing but praise for them. Such an accomodating and pleasurable experience both with the admin and removalist staff. Beautiful products, easy quoting system and availability of products. Katrina Lumsden - Haven Interiors & Stylingread more
Katrina Lumsden
02:01 06 Mar 19
The word professional is the best word I can use to describe Amy & the Huntley + co team. From their carefully selected furniture pieces, to their easy to use online systems. Working with this company, who is dedicated to supporting my business has made a world of difference. Gordana Naumoff - Declutter Solutionsread more
Gordana Naumoff
21:54 05 Mar 19
I have been working with the team at Huntley and Co for 6 months now and have nothing but praise for them. Such an accomodating and pleasurable experience both with the admin and removalist staff. Beautiful products, easy quoting system and availability of products. Katrina Lumsden - Haven Interiors & Stylingread more
Katrina Lumsden
06:14 05 Mar 19
Amy and the Team at Huntley + Co are a pleasure to work with, are so helpful with any question or request and help make the process so easy. Their range of furniture and accessories are beautiful and in great condition that suit a range of properties, helping to really enhance the look of each space to an exceptional standard.read more
Vanessa Johnson
04:41 04 Mar 19
The Huntley + Co team have a great range of on-trend furniture and accessories, everything you need to style a great-looking space. Amy & the team make the process easy and the product looks fantastic.read more
Capstone Interiors
02:01 12 Feb 19
The Huntley + Co team have a great range of on-trend furniture and accessories, everything you need to style a great-looking space. Amy & the team make the process easy and the product looks fantastic.read more
Capstone Interiors
22:01 11 Feb 19
The Huntley + Co team have a great range of on-trend furniture and accessories, everything you need to style a great-looking space. Amy & the team make the process easy and the product looks fantastic.read more
Capstone Interiors
22:01 11 Feb 19

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