TERMS + CONDITIONS
By entering into this agreement you undertake that you will keep confidential:
Any breach of this confidentiality undertaking will result in termination of your online access and legal action for damages and losses caused to the Company as a result of the breach.
DELIVERY AREA AND COSTS
PAYMENT & BOOKING JOBS
Accepted quotes can be booked as far in advance as you like.
Subject to availability, installations can be booked a minimum of 3 business days prior to delivery date. Payment and stock selection is required immediately.
WE ACCEPT PAYMENT VIA CREDIT CARD OR EFT.
Credit card – This is the easiest way to pay. Your credit card will be charged 2 business days prior to the installation date. Sufficient funds must be available. By utilising our bookings platform you are authorising Huntley + Co to debit your credit card for the total amount payable for your installation (including any variations to your quote that you make during the stock selection phase).
EFT payments – it will be your responsibility to ensure that the full amount payable for your installation is received in cleared funds by Huntley + Co at least 2 business prior to your installation date. Bank details for Huntley + Co are provided in your quote; and are as follows:
Acct Name: Huntley and Co
Acct Number: 352299
Your Ref: [your quote number]
Furniture stock must be selected online 3-10 business days prior to installation.
Accessories, wall decor, props, lamps and rugs must be selected 3-5 business days prior to installation from the warehouse in Artarmon.
It is entirely the Client’s responsibility to ensure that the furniture and stock selected fits within the designated property, lifts and thoroughfares. Any returns or swaps due to stock not fitting will incur a redelivery charge.
If items are swapped or changes are required resulting in Huntley + Co re-attending the property, then a re-delivery fee will be charged.
We are only able to provide an indicative time for installation – we recommend property photography not be scheduled on the same day as installation, as completion times can vary & are not guaranteed.
The Client must provide access to the property and be onsite during the duration of the delivery and collection.
The property or space that we are delivering to must be prepared for installation prior to the truck’s arrival. This includes removing any furniture, boxes, items on the floor etc that are in the rooms or access paths to the rooms that will be styled.
All trades and cleaners being finished prior to our teams arrive. Please note we are not able to install if the site is not safe for our team, works are still being carried out at the property or the walls are wet with paint.
Huntley + Co are not responsible for moving any product or items that are not our own. If the team are asked to move items for a client, they may do so at their own discretion however they will take no responsivity for any damage done. Huntley + Co reserve the right to refuse moving product that is now our own.
If we are not able to install due to the property not being ready, a redelivery fee of 50% of the original delivery charge will apply.
For OH&S reasons, our delivery team must wear shoes while carrying goods in and out of the property.
ART / MIRROR HANGING
As part of its optional services, Huntley + Co offers to hang our art and/or mirrors for an additional charge. Please note than permanent wall anchors will be used. The Client is responsible for vendor consent prior to installation. Huntley + Co is not liable for any damages or make good.
Under no circumstances will Huntley + Co hang art that does not belong to Huntley + Co.
If a client decides to hang art / mirrors themselves, or via a third party, they must hang the art via string / rope on the back of the frame or by the two hooks if specified. If a piece of art has two hooks on the back for hanging, it must not be strung. Sticky hooks cannot be used to hang any of our art or mirrors, permanent wall anchors must be used.
If the client cancels or reschedules an installation within 2 full business days of the pre-arranged time slot, a rescheduling fee of $600 will be incurred.
RISK OF GOODS AND RISK PROTECTION AGREEMENT
From the time the goods are delivery until the time the goods are collected, the Client shall indemnify Huntley + Co against any loss of, or damage to, the goods (howsoever occasioned).
Huntley + Co offers an optional Risk Protection Agreement for each installation which the Client may elect to take up. Under this Agreement, Huntley + Co will waive the Client’s indemnity in respect of the goods under certain scenarios including theft, vandalism, fire and flood. The Risk Protection Agreement is subject to certain terms and conditions for the waiver to be valid – please see below for full details of the Risk Protection Agreement.
Exclusions: The risk protection agreement offered by Huntley + Co in respect of the defined events does not extend to wilful or intentional acts committed directly or indirectly by the renter, or any party related or known to the renter.
By selecting Risk Protection you accept all of the terms and conditions under Huntley + Co’s Risk Protection Agreement. Full details of the Risk Protection Agreement can be found HERE.
Please note permanent wall anchors will be used. Huntley + Co are not liable for any damages or make good.