By entering into this agreement you undertake that you will keep confidential:
Any breach of this confidentiality undertaking will result in termination of your online access and legal action for damages and losses caused to the Company as a result of the breach.
Accepted quotes can be booked as far in advance as you like.
Subject to availability, installations can be booked a minimum of 3 business days prior to delivery date. Payment and stock selection is required immediately.
Credit card – This is the easiest way to pay. Your credit card will be charged 2 business days prior to the installation date. Sufficient funds must be available. By utilising our bookings platform you are authorising Huntley + Co to debit your credit card for the total amount payable for your installation (including any variations to your quote that you make during the stock selection phase).
EFT payments – it will be your responsibility to ensure that the full amount payable for your installation is received in cleared funds by Huntley + Co at least 2 business prior to your installation date. Bank details for Huntley + Co are provided in your quote; and are as follows:
Acct Name: Huntley and Co
Acct Number: 352299
Your Ref: [your quote number]
Furniture stock must be selected online 3-10 business days prior to installation.
Accessories, wall decor, props, lamps and rugs must be selected 3-5 business days prior to installation from the warehouse in Artarmon.
It is entirely the Client’s responsibility to ensure that the furniture and stock selected fits within the designated property, lifts and thoroughfares. Any returns or swaps due to stock not fitting will incur a redelivery charge.
If items are swapped or changes are required resulting in Huntley + Co re-attending the property then a re-delivery fee will be charged.
We are only able to provide an indicative time for installation – we recommend property photography not be scheduled on the same day as installation, as completion times can vary & are not guaranteed.
The Client must provide access to the property and be onsite during the duration of the delivery and collection.
If a property is vendor occupied the house must be prepared for installation prior to the trucks arrival. This includes removing any furniture, boxes, item on the floor etc that are in the rooms or access paths to the rooms that will be styled.
If we are not able to install due to the property not being ready, a redelivery fee of 50% of the original delivery charge will apply.
Please note we are not able to install if the site is not safe for our team, works are still being carried out at the property or the walls are wet with paint.
For OH&S reasons, our delivery team must wear shoes while carrying goods in and out of the property.
As part of its optional services, Huntley + Co offers to hang our art and/or mirrors for an additional charge. Please note than permanent wall anchors will be used. The Client is responsible for vendor consent prior to installation. Huntley + Co is not liable for any damages or make good. Under no circumstances will Huntley + Co hang art that does not belong to Huntley + Co.
If the client cancels or reschedules an installation within 3 full business days of the pre-arranged time slot, a rescheduling fee of $590 will be incurred.
From the time the goods are delivery until the time the goods are collected, the Client shall indemnify Huntley + Co against any loss of, or damage to, the goods (howsoever occasioned).
Huntley + Co offers an optional Risk Protection Agreement for each installation which the Client may elect to take up. Under this Agreement, Huntley + Co will waive the Client’s indemnity in respect of the goods under certain scenarios including theft, vandalism, fire and flood. The Risk Protection Agreement is subject to certain terms and conditions for the waiver to be valid – please see below for full details of the Risk Protection Agreement.
Exclusions: The risk protection agreement offered by Huntley + Co in respect of the defined events does not extend to wilful or intentional acts committed directly or indirectly by the renter, or any party related or known to the renter.
By selecting Risk Protection you accept all of the terms and conditions under Huntley + Co’s Risk Protection Agreement. Full details of the Risk Protection Agreement can be found HERE.
Please note permanent wall anchors will be used. Huntley + Co are not liable for any damages or make good.